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Introducing: Serenity: How to Handle Challenging People
57 PROVEN techniques from 20 different case studies to manage the 8 most difficult types of trainees you have….
Challenging attitudes exist in every boardroom, audience and classroom. You’re about to learn what causes these attitudes and find out how to address them so you can maintain control of even the most challenging participants. In this two hour program you will learn how to control apathetic, negative and despondent participants so they don’t control you.
What is "Serenity"?
57 Proven Techniques to Handle the Most Difficult People
We’ve learned the hard way that disinterested or disgruntled attitudes can quickly derail a presentation, meeting, or classroom. That’s why we’ve spent a great deal of time and energy researching these attitudes and developing tactics to sidestep or diffuse the struggles they cause. Once you learn these techniques you will wonder how you ever survived without them.
Educational Research Goes Into Every Technique
Educational psychologist Rudolf Dreikurs suggested that misbehavior is caused by people who don’t feel they belong. They may resort to disruptive behavior, seeking attention and power so they’ll be included; they may seek revenge to get back at the organization or people they resent; or they may become apathetic, feeling the situation is hopeless. This program delves into concrete approaches you can take when working with challenging trainees of a variety of types. We have developed practical solutions that allow you to handle such problems quickly and easily, staying in charge without being heavy-handed.
Step-by-Step Modeling of Everything We Suggest You Do
You’ll get to see us model for you (with our very own case studies) exactly how to handle challenging trainees…We’ve spent over fifteen years researching trainers. We have observed over ten thousand hours in the classroom and have taken over two-hundred thousand pages of feedback that we have personally delivered to thousands of trainers. Serenity offers specific tools and practical guidance, not theoretical fluff. We’ll teach you how to handle challenging people with strategies capable of actually changing people’s behavior with dozens of immediately actionable techniques that cover all the essential areas, from stopping interruptions to handling negativity to managing inattention.
Teaches the “Why” AND the “How”
Eventually, every trainer has to deal with distraction caused by misbehaving trainees. Most gurus just say, “Here’s the gold dust,” and then people don’t know what to do with it, or it simply doesn’t work. The point is that they don’t give the precursors as to why it works. In this program, we will break down each and every technique to make it simple and easy and tell you why it works so that you can apply it to new situations day after day in your training, such as how to get your students to love your class and maximize their learning.
Includes Tons Of Valuable Resources, Tools, & Bonuses
When you sign up for Serenity, you’ll 57 PROVEN techniques from 20 different case studies to manage the 8 most difficult types of trainees you have along with our 55-page personal workbook to guide you through the entire Serenity process.
What's Inside Serenity: How to Handle Challenging Trainees?
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- Deal with distractions and interruptions by keeping the talk hogs at bay by setting boundaries…
- Get the experts on your side by giving them the spotlight with expert questions, leadership opportunities and 1-on-1 time…
- Simmer down the know-it-alls by separating them from the experts and non-verbally making them feel cared about…
- Use the 1 sentence intervention to handle any type of disruptive behavior and get people back on track…
- Handle negative people by offering choices and using logical consequences to sidestep the power struggles…
- Handle the fault finders and their tough issues by listening to them, establishing ground rules and handing it back to them…
- Shut down hecklers and control anger and anxiety and then motivate your employees to listen and perform…
- Placate resenters by re-establishing the relationship and showing that you care…
- Stimulate inattentive people with encouragement, arrange small successes, hook their goals and use “I noticed…” statements…
- Boost productivity by stimulating stubborn passivity…
- Meet the needs of others by engaging the distracted inefficient…
- Reduce interruptions by managing late arrivers…
This stuff works…see what our customers have to say!
Frequently Asked Questions
QUESTION: What is an Execution Program?
ANSWER: It’s not a full-blown seminar and it’s definitely not just an ordinary video, report or whitepaper…
…an Execution Program is more like a “training model on steroids!”
Here’s how it works:
In the last 84 months my team and I have:
• Invested over 10,000 hours (of our own time) observing trainers
• Trained hundreds of thousands of trainers to train and present more effectively
• Given over 10,000 presentations of our own to over 10,000,000 people
• Coached over 1000 unique clients 1-on-1 by observing them train, giving them feedback, and then figuring out how to make them better.
And along the way we have perfected a large number of strategies and tactics.
More importantly, like any good artist, we MODEL each strategy in step-by-step “Execution Programs” so our best ideas could be repeated and rolled out across all our different businesses.
We call it “Ruling the Room”, and here it is…
Your Expertise+Our Rule the Room Method=IMPACT.
They’re all meat and no fluff. If you want backstory and theory, go read a blog post. Execution Programs are all about taking action and getting results as quickly and easily as possible.
QUESTION: Is there a guarantee?
ANSWER: Yep…all our trainings have a 60-day, no-questions-asked guarantee.
In other words, if you aren’t happy for any reason, just let us know and we’ll give you your money back. We obviously don’t think it’ll come to that, but if you’re even the least bit worried if this will work for you, then put your mind at ease.
You either get the results you want or you get your money back. It’s as simple as that!
QUESTION: Why $17?
ANSWER: If you’re thinking “$17 is cheap…what’s the catch?” then here are three reasons that should put your mind at ease:
1. $17 puts this information within the reach of everyone…from solo trainers to training teams and even Fortune 500 companies. (And at $17, you shouldn’t have to get approval or fill out a purchase order.) 😉
2. It weeds out the freebie-seekers. We only want serious trainers who take action, and in our experience charging anything…even if it’s just a buck… gets rid of 99% of the chuckle-heads.
3. We tested it, and $17 generated the best overall ROI. (Hey, we’re all business professionals here so why not tell it like it is?)
We also believe that once you experience this Execution Program, you’ll want more and maybe…just maybe…you’ll come back, buy more and possibly even upgrade to TTT Lab where you get access to our complete Execution Program Library.
But that’s it…
No fine print…no “hidden trials”…no shenanigans. Just the information you need and the results you want.
QUESTION: How long will it take to get access?
Your login and access information will be sent to the email address you provide, and there will be a video on the next page that explains how you can access the guide inside of our Execution Program Library.